Privacy Policy | 123jili Official Casino Philippines

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Identity, payment, and technical device data.
  • Why we collect it: To manage accounts, process payments, and prevent fraud.
  • Who sees it: Only trusted service partners and legal authorities if required.
  • Retention: Kept for the life of the account and as required by Philippine law.
  • Your Control: You can request access or deletion via our support channels.

Introduction and Scope

This Privacy Policy describes how 123jili collects, uses, and protects your information when you use our platform. This policy applies exclusively to our official website and services provided to users within the Philippines.

Please note that this policy does not cover third-party websites. Once you leave our platform via external links, we are not responsible for the privacy practices of those external sites.

Personal Information We Collect

Account & Identity

Information provided during registration to establish your identity and create your secure user profile.

Verification Documents

Documents required to verify your age and residency to ensure compliance with gaming regulations.

Payment Data

Information necessary to process your deposits and withdrawals securely through our payment gateways.

Gaming Activity

Records of your transactions, game history, and bonuses to manage your account and reward loyalty.

Technical Data

IP addresses, browser types, and device identifiers to optimize platform performance and security.

Support Records

Communication history with our customer service team to resolve your queries and improve our service.

How We Collect Data

We gather information through three primary methods:

  • Directly from you: Information you enter during registration, KYC verification, or support requests.
  • Automatically: Data collected via cookies and server logs when you interact with our platform.
  • Partner Providers: Data received from our verified payment processors and technical service providers.

Why We Use Data

Your data is processed for the following legitimate purposes:

  • Managing your account and providing platform services.
  • Processing financial transactions and verifying payment sources.
  • Verifying age and identity to prevent underage gambling.
  • Detecting and preventing fraud, money laundering, and multi-accounting.
  • Personalizing your gaming experience and content.
  • Fulfilling legal obligations as a gambling operator in the Philippines.
  • Sending marketing communications, only where you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information with:

  • Service Providers: Payment processors, identity verification services, and technical infrastructure partners.
  • Legal Authorities: When required by law to comply with judicial processes or regulatory requests.

How We Protect Data

We employ industry-standard security measures to keep your data safe:

  • Encryption: Data is encrypted during transit using secure protocols.
  • Access Control: Internal access to personal data is strictly limited to authorized personnel.
  • Isolation: Payment data is handled by specialized processors to minimize our direct exposure.
  • Monitoring: Continuous system monitoring to detect and respond to potential threats.

Cookies and Tracking

We use cookies to improve site navigation and remember your preferences. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

Depending on your situation, you have the following rights regarding your data:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion & Portability: Request the removal of your data or its transfer to another service.
  • Objection & Withdrawal: Object to specific processing or withdraw consent for marketing.

To exercise these rights, please contact our support team via the channels available on our Support Page. Note that we must retain certain data after account closure to comply with anti-money laundering and gambling regulations.

How Long We Retain Data

We store your personal information for as long as your account remains active. Once an account is closed, we retain specific data for the period required by applicable law in the Philippines to meet regulatory, tax, and legal obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be closed immediately and any funds may be returned to the legal guardian after verification.

Parents or guardians who suspect a minor is using our platform should report this immediately through our support channels.

Cross-Border Transfers

Some of our technical and payment service providers operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain a level of protection consistent with our policy.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us through the official channels available on our Support Page. Our team is available to assist you with all privacy-related inquiries.